The KYC (Know Your Customer) verification is optional on our platform. Users can trade anonymously without providing personal data.

Registration is simple and anonymous. Users only need to choose a username, a password, and a six-digit PIN.

VoltaCX follows a strict No-Log Policy, meaning we do not collect any personal data. Users have the option to permanently and irrevocably delete all their data, including their transaction history, at any time in their account settings.

Automatic Creation: Upon registration, each user automatically receives their own non-custodial wallet for Bitcoin (BTC) and Monero (XMR). New Addresses for Each Transaction: New addresses are automatically generated for each transaction. Connection to the Blockchain: All wallets are directly connected to the blockchain. There is no centrally managed wallet, allowing users to retain full control over their assets.

The escrow service is divided into two categories: Prepaid: The seller funds the amount to be sold, including the 1% escrow service fee, in advance into their wallet before creating the offer. This amount is held in a smart contract to ensure the integrity of the transaction. Wait for Accept Listing: In this variant, the seller initially only funds the 1% escrow service fee into their wallet. The cryptocurrencies to be sold are only requested and placed in escrow once a buyer accepts the offer. In both cases, a multisig mechanism is used: The buyer must confirm the payment while the seller must confirm receipt of the payment before the coins are released. This enhances security and prevents unauthorized transactions. The return of funds to the seller is automatically executed if the trade does not go through or if the parties do not reach an agreement.

We accept a variety of fiat currencies, including: Euro (EUR) US Dollar (USD) British Pound (GBP) Swedish Krona (SEK) Norwegian Krone (NOK) Canadian Dollar (CAD) Australian Dollar (AUD) Japanese Yen (JPY) Chinese Yuan (CNY) South African Rand (ZAR) Turkish Lira (TRY) Russian Ruble (RUB) Indian Rupee (INR) Ukrainian Hryvnia (UAH)

Users can utilize the following payment methods to conduct transactions: Cryptocurrency Bank Transfer Debit/Credit Card Gift Card Money Transfer Services PayPal E-Wallet UPI (Unified Payments Interface) Cash

On our platform, you can trade the following cryptocurrencies: Bitcoin (BTC) Monero (XMR)

We charge an escrow service fee of 1% from the seller, and this fee is only applicable if the sale is successfully completed. If the trade is canceled or no agreement is reached between the buyer and the seller, no fee will be charged. Otherwise, only the normal network fees apply.

Private Listings offer a unique trading option that is not displayed on the public marketplace. This type of offer is only accessible via a unique link that is generated after the listing is created. Once a private listing is established, you will receive a secure URL that must be shared with the intended trading partner to initiate the exchange. This feature is ideal for trading partners who have already reached an agreement and wish to conduct an escrow transaction without third parties being able to access the offer.

If no agreement is reached between the buyer and the seller, the purchase will be canceled, and the coins will be released back to the seller without any fees incurred.

VoltaCX is a secure and anonymous Peer-to-Peer (P2P) exchange for Bitcoin and Monero. Our focus is on preserving the privacy of our users and providing a straightforward trading environment for cryptocurrencies. Our goal is to offer users a high level of confidentiality while allowing them to trade cryptocurrencies with maximum anonymity.

OTP (One-Time Password): During login or for important transactions, you can request a one-time password that provides additional protection. PGP (Pretty Good Privacy): Users can use PGP to encrypt messages for secure communication and to protect sensitive information. 2FA (Two-Factor Authentication): We recommend enabling 2FA to create an additional shield against unauthorized access to your account. Auto Logout: To ensure your security, you will be automatically logged out after a selected period of inactivity. Auto Account Delete: Users have the option to have their account automatically deleted after a specified period of inactivity.

For assistance, users can reach our customer service through the contact methods provided on the platform.

For additional privacy, we also provide access to our platform via a Tor (Onion) address, allowing users to trade anonymously and leverage the Tor network for enhanced security. (voltacxff6mspfl5bdmoa3cippgk3uyn5ype7wmk2nuexxucukvk27yd.onion)

Our website is designed to function without JavaScript or Java, as it was programmed without these scripts. This ensures a lightweight and secure experience for users who prioritize anonymity and simplicity.

Coming soon: We are working on a referral program that will allow users to earn additional benefits through referrals. More information will be available shortly.